Terms and Conditions
·The following terms govern registration and play at Kingdom Casino and form a binding agreement between you and the operator from the moment your account is created. Read them before you deposit; continued use of the site means you accept them as written.
Policy reviewed
- Licensing and who you are contracting with
Kingdom Casino operates under a gaming licence issued by the Anjouan Gaming Authority in the Union of the Comoros, licence number ALSI-202409012-FI1. We are not authorised by the UK Gambling Commission and make no claim to be.
For players resident in the United Kingdom this has concrete effects. Disputes are resolved under the law and dispute procedures of our licensing jurisdiction, not under UKGC rules; the Gambling Commission has no jurisdiction over this account relationship, and our platform is not integrated with GamStop.
You are responsible for establishing whether accessing an offshore gambling service is lawful where you live. We may block registrations or withhold service in territories where we choose not to operate, and we may request confirmation of residence at any stage.
- Registering and running your account
Only individuals aged eighteen or over may register, and each person is entitled to one account. Details supplied at sign-up must be accurate and kept current; a mismatch discovered during verification can delay or block a withdrawal.
Login credentials are personal. You are accountable for activity conducted through your account, including play by anyone to whom you disclose your password, and you must notify support immediately if you suspect unauthorised access.
We reserve the right to suspend an account pending checks where we identify duplicate registrations, inconsistent identity documents, payment methods held in another person's name, or activity consistent with money laundering. Confirmed balances are returned once checks conclude in your favour.
- Deposits, withdrawals and dormancy
Funds must arrive from a payment instrument registered in your own name. Withdrawals are normally returned to the method used for the original deposit, and any pending bonus conditions must be settled before a payout is released.
Identity verification is completed before the first withdrawal and may be repeated where cumulative activity, a change of payment method or a regulatory review requires it. Processing times quoted in the cashier are working-day estimates and exclude delays at your bank or card issuer.
An account with no login for twelve consecutive months is treated as dormant, and a monthly administration charge may be applied against a remaining balance. We contact you at your registered email before any charge begins, and dormancy stops the moment you log in.
- Bonuses and promotional play
Every offer carries its own wagering requirement, qualifying deposit, maximum stake while a bonus is active, game weighting table and expiry date. Those specific terms sit alongside this document and take precedence over general statements made in promotional material.
Strategies designed to extract guaranteed value — low-risk or covering bets, coordinated play between linked accounts, deliberate exploitation of a pricing or software error — void the bonus and any winnings derived from it. The original deposit remains yours.
Kingdom Casino may withdraw or amend a promotion prospectively where it has been abused or where a published condition contained a manifest error. Bonuses already correctly earned and wagered are not clawed back.
- Liability, malfunctions and complaints
Games are supplied by third-party studios and outcomes are determined by certified random number generators. Where a malfunction affects a round, that round is void and stakes are returned; a display error does not create an entitlement to a prize that the game logic did not award.
We do not guarantee uninterrupted availability. Maintenance windows, connectivity failures, provider outages and regulatory blocks may interrupt service, and our liability in such circumstances is limited to the value of affected wagers.
Complaints should be raised first with our support desk, which acknowledges within 48 hours and aims to give a substantive answer within ten working days. If the outcome is unsatisfactory the matter may be escalated to the Anjouan Gaming Authority as our licensing body. Because we hold no UK licence, UK statutory redress schemes and UKGC-approved alternative dispute resolution providers are not available to you.
- Where to get help
Kingdom Casino support desk — live chat and the contact form inside your account, staffed daily
Escalation to the Anjouan Gaming Authority, quoting licence ALSI-202409012-FI1
Your payment provider or card issuer for questions about a transaction that has not reached us
This page states the terms on which Kingdom Casino provides its service. Individual promotion rules and the platform's game-specific terms apply in addition. Gambling involves risk of financial loss; play only with money you can afford to lose, and be aware that this is an offshore, non-GamStop operation without UK Gambling Commission oversight.